Quality over quantity. That is our key. From our companies inception in 2013, we have always focused on quality, learning many lessons along the way. From the initial search for limo companies to the end of your reservation, it is our goal to make sure you receive nothing less than 5 star service!
1. Searching for local limo companies in Raleigh, NC.
It’s time to search for transportation for your special event, whether it be a wedding, birthday, prom or just a night out for fun. It’s time to search Google.
Your results come up.
The first thing to take into consideration is reviews. Reviews from prior customers can tell you how your experience with that company will be.
Are you able to see pictures of those companies’ vehicles? How do they look? We are sure to include pictures of both the interior and exterior of ALL of our vehicles on our website so you will know exactly what vehicle you are reserving!
Last but certainly not least – do a logo check! Make sure you see their logo on the limo, so you know they own it – lots of companies use stock photos.
2. Time to give the company a call.
Starting with the answer of the phone, our representatives are here and willing to help. We do not use a third-party answering service, you will speak to one of our top-notch service representatives right here in Raleigh. Our goal is to get you in the vehicle that is best fit for your group for your limo rental in Raleigh NC. We also want to make sure that clients know the final price for their reservation, no hidden fees, extra gratuity, etc. The price we quote you is the final price you pay.
The initial phone call or email quote is your first impression of us and it is extremely important. If your first impression of a company over the phone or by email is not 5-star, how will your limo service actually be?
You have received your price. Our pricing is typically in line with other local companies, but we carry 5 times the insurance and can cross state lines.
3. You have booked your transportation and it’s the week of your event.
We do a final confirmation the week of the event to make sure all of the details for your limo rental are finalized. This final confirmation will confirm the time of your rental, your itinerary for your reservation and final payment. During this final confirmation, we also provide the name and phone number of your driver. At Raleigh Dream Limos, it is our goal to make sure you have no worries going into your limo rental experience for your special event. Details are everything.
4. Day of the reservation.
Now, it is the day of your reservation, the day of your once in a lifetime, special event. When our CDL licensed drivers are about to leave our office, they send a text message to the point of contact letting them know they are on the way and their estimated arrival time. Our vehicles arrive 10 minutes prior to the start of the reservation. Upon arrival, the driver will again call the point of contact to let the client know he is outside and ready. Our drivers are here to open doors, provide an umbrella on a rainy day, but most importantly, get you from point to point safely. They will do their best to keep your group on schedule and on time throughout the event.
After your renting a limo in Raleigh with our company, we know that you will be completely satisfied with your experience as you have chosen quality over quantity. You were in a new vehicle in excellent condition and had a driver that was on time and happy to be at your service. Five-star service is our goal and we strive to provide nothing less.
Raleigh Dream Limos, Raleigh’s largest limo rental company.
Heidi Beaudoin gave us the best customer service we could ever had asked for. I highly recommend them for any events you guys are looking for limousine, party bus etc. our chauffeur Mike McMillan was very professional, he made sure our grooms and bridesmaids were taken care of throughout the whole ride, making sure they were coming in and out safely. He also was on time at the arrival and to our destination. I will be back to do more business with them and recommend them to friends and family.
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